Refund Policy

Last Updated: 28/04/25

Thank you for purchasing our digital products. Due to the nature of digital goods, we have a strict refund policy to protect both our business and our customers. Please read this policy carefully before making a purchase.

1. Eligibility for Refunds

We offer refunds under the following circumstances:

Technical Issues: If the product is defective, corrupted, or cannot be downloaded/accessed despite troubleshooting.
Duplicate Purchase: If you accidentally purchased the same product twice.
Misrepresentation: If the product does not match the description or advertised features.

2. Non-Refundable Situations

Refunds will not be granted for:

Change of mind or dissatisfaction after purchase.
Failure to read the product description or requirements before buying.
Unauthorized purchases (disputes should be handled with your payment provider).
Download issues caused by user error (e.g., incorrect email, spam folder).

3. How to Request a Refund

To request a refund, contact us within 7 days of purchase at:
📧 Email: Nexteventimphl@gmail.com
📌 Subject: Refund Request for [Product Name]
📋 Include:

Order number
Reason for refund
Proof of issue (if applicable)

We will review your request and respond within 2 business days].

4. Approved Refunds

If approved, refunds will be processed to the original payment method within [X] business days.

5. Contact Us